Empathy Device //
It’s fascinating to think that mirrors were not perfected until just a few centuries ago. We spend a great deal of time thinking about our appearance, our feelings and our needs.
The market creates a shift. The customer has more power when it is a fair, open exchange. The selfish producer or merchant loses their market share until he learns how to incorporate empathy into his work.
You don’t need it, they do.
If you make it well for them, will take care of your needs.
Lock-in is sought by big companies, monopolies and institutions so that they can stop paying attention to their customers’ and prospects’ needs and wants and instead focus on themselves.
